{"id":8772,"date":"2025-10-05T12:03:53","date_gmt":"2025-10-05T12:03:53","guid":{"rendered":"https:\/\/www.granducatocollection.com\/?page_id=8772"},"modified":"2025-10-05T12:03:53","modified_gmt":"2025-10-05T12:03:53","slug":"resi-e-rimborsi","status":"publish","type":"page","link":"https:\/\/www.granducatocollection.com\/ru\/resi-e-rimborsi\/","title":{"rendered":"Resi e rimborsi"},"content":{"rendered":"<h2 data-start=\"417\" data-end=\"473\">Returns &amp; Refunds Policy \u2013 Granducato Collection (UK)<\/h2>\n<p data-start=\"475\" data-end=\"534\"><strong data-start=\"475\" data-end=\"534\">Effective date: [inserisci la data, es. 1 October 2025]<\/strong><\/p>\n<hr data-start=\"536\" data-end=\"539\" \/>\n<h3 data-start=\"541\" data-end=\"585\">1. Right to Return \/ Right of Withdrawal<\/h3>\n<p data-start=\"587\" data-end=\"801\">As a consumer in the United Kingdom, you have the right to return goods purchased online and receive a refund (the \u201cright of withdrawal\u201d). You must inform us within <strong data-start=\"752\" data-end=\"763\">30 days<\/strong> from the day the goods are delivered.<\/p>\n<p data-start=\"803\" data-end=\"952\">To exercise your right, please contact us using the email or address listed below and indicate your order number and intention to return the item(s).<\/p>\n<hr data-start=\"954\" data-end=\"957\" \/>\n<h3 data-start=\"959\" data-end=\"991\">2. Items Eligible for Return<\/h3>\n<ul data-start=\"993\" data-end=\"1540\">\n<li data-start=\"993\" data-end=\"1088\">\n<p data-start=\"995\" data-end=\"1088\">Products must be <strong data-start=\"1012\" data-end=\"1022\">unused<\/strong>, in their <strong data-start=\"1033\" data-end=\"1055\">original packaging<\/strong>, and in <strong data-start=\"1064\" data-end=\"1087\">resalable condition<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1089\" data-end=\"1211\">\n<p data-start=\"1091\" data-end=\"1211\">Any free gifts, promotional items, or items with hygiene seals must also be returned, unless the seal has been unbroken.<\/p>\n<\/li>\n<li data-start=\"1212\" data-end=\"1441\">\n<p data-start=\"1214\" data-end=\"1441\">Certain items are <strong data-start=\"1232\" data-end=\"1244\">excluded<\/strong> from return (for hygienic or safety reasons) \u2014 these will be clearly marked in the product listing and are non-returnable (e.g. <strong data-start=\"1373\" data-end=\"1390\">food products<\/strong>, <strong data-start=\"1392\" data-end=\"1415\">truffle-based items<\/strong>, <strong data-start=\"1417\" data-end=\"1437\">perishable goods<\/strong>).<\/p>\n<\/li>\n<li data-start=\"1442\" data-end=\"1540\">\n<p data-start=\"1444\" data-end=\"1540\">If you return non-returnable items, we may refuse the return or return them to you at your cost.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1542\" data-end=\"1545\" \/>\n<h3 data-start=\"1547\" data-end=\"1583\">3. Return Process &amp; Instructions<\/h3>\n<ol data-start=\"1585\" data-end=\"2054\">\n<li data-start=\"1585\" data-end=\"1704\">\n<p data-start=\"1588\" data-end=\"1704\">Send us an email at <strong data-start=\"1608\" data-end=\"1644\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1610\" data-end=\"1642\">support@granducatocollection.com<\/a><\/strong> (include your name, order number, and reason for return).<\/p>\n<\/li>\n<li data-start=\"1705\" data-end=\"1771\">\n<p data-start=\"1708\" data-end=\"1771\">We will send you a <strong data-start=\"1727\" data-end=\"1752\">return shipping label<\/strong> or instructions.<\/p>\n<\/li>\n<li data-start=\"1772\" data-end=\"1862\">\n<p data-start=\"1775\" data-end=\"1862\">Pack the item(s) securely, including all components, manuals, and original packaging.<\/p>\n<\/li>\n<li data-start=\"1863\" data-end=\"1946\">\n<p data-start=\"1866\" data-end=\"1946\">Post the package within <strong data-start=\"1890\" data-end=\"1901\">14 days<\/strong> after you receive our return instructions.<\/p>\n<\/li>\n<li data-start=\"1947\" data-end=\"2054\">\n<p data-start=\"1950\" data-end=\"2054\">Once we receive and inspect the item(s), we will inform you of the approval or rejection of your refund.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"2056\" data-end=\"2059\" \/>\n<h3 data-start=\"2061\" data-end=\"2089\">4. Return Shipping Costs<\/h3>\n<ul data-start=\"2091\" data-end=\"2473\">\n<li data-start=\"2091\" data-end=\"2185\">\n<p data-start=\"2093\" data-end=\"2185\">We offer <strong data-start=\"2102\" data-end=\"2118\">free returns<\/strong> within the UK \u2014 we will provide a prepaid return shipping label.<\/p>\n<\/li>\n<li data-start=\"2186\" data-end=\"2335\">\n<p data-start=\"2188\" data-end=\"2335\">If you choose to use your own courier or service, you are responsible for paying the return shipping cost (unless we agree otherwise in writing).<\/p>\n<\/li>\n<li data-start=\"2336\" data-end=\"2473\">\n<p data-start=\"2338\" data-end=\"2473\">We highly recommend using a tracked shipping method \u2014 we are not responsible for returned items lost in transit if no tracking is used.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2475\" data-end=\"2478\" \/>\n<h3 data-start=\"2480\" data-end=\"2512\">5. Refunds &amp; Processing Time<\/h3>\n<ul data-start=\"2514\" data-end=\"2979\">\n<li data-start=\"2514\" data-end=\"2623\">\n<p data-start=\"2516\" data-end=\"2623\">Once we receive and inspect your returned item(s), we aim to process refunds within <strong data-start=\"2600\" data-end=\"2620\">14 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2624\" data-end=\"2699\">\n<p data-start=\"2626\" data-end=\"2699\">Refund will be issued to the original payment method used for purchase.<\/p>\n<\/li>\n<li data-start=\"2700\" data-end=\"2917\">\n<p data-start=\"2702\" data-end=\"2917\">If your return is accepted, the refund will cover the price of the product(s). <strong data-start=\"2781\" data-end=\"2833\">Shipping fees originally paid are non-refundable<\/strong>, unless the return is due to our error (e.g. wrong item sent, defective product).<\/p>\n<\/li>\n<li data-start=\"2918\" data-end=\"2979\">\n<p data-start=\"2920\" data-end=\"2979\">You will be notified by email when the refund is processed.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2981\" data-end=\"2984\" \/>\n<h3 data-start=\"2986\" data-end=\"3017\">6. Exchanges \/ Replacements<\/h3>\n<p data-start=\"3019\" data-end=\"3254\">If you wish to exchange an item, please contact us first at <strong data-start=\"3079\" data-end=\"3115\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3081\" data-end=\"3113\">support@granducatocollection.com<\/a><\/strong>. Depending on stock availability, we may ask you to return the original item and place a new order, or we may send a replacement directly.<\/p>\n<hr data-start=\"3256\" data-end=\"3259\" \/>\n<h3 data-start=\"3261\" data-end=\"3294\">7. Exceptions &amp; Damaged Items<\/h3>\n<ul data-start=\"3296\" data-end=\"3630\">\n<li data-start=\"3296\" data-end=\"3413\">\n<p data-start=\"3298\" data-end=\"3413\">If you receive a <strong data-start=\"3315\" data-end=\"3326\">damaged<\/strong>, <strong data-start=\"3328\" data-end=\"3341\">defective<\/strong>, or <strong data-start=\"3346\" data-end=\"3360\">wrong item<\/strong>, you must notify us within <strong data-start=\"3388\" data-end=\"3398\">7 days<\/strong> of delivery.<\/p>\n<\/li>\n<li data-start=\"3414\" data-end=\"3521\">\n<p data-start=\"3416\" data-end=\"3521\">We will provide a prepaid return label and arrange for replacement or full refund (including shipping).<\/p>\n<\/li>\n<li data-start=\"3522\" data-end=\"3630\">\n<p data-start=\"3524\" data-end=\"3630\">Do not dispose of or discard the packaging or damaged goods \u2014 we may require proof (photos) for the claim.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3632\" data-end=\"3635\" \/>\n<h3 data-start=\"3637\" data-end=\"3663\">8. Contact Information<\/h3>\n<p data-start=\"3665\" data-end=\"3809\">Granducato Gestioni<br data-start=\"3686\" data-end=\"3689\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3696\" data-end=\"3728\">allegratoscana@gmail.com<\/a><br data-start=\"3728\" data-end=\"3731\" \/>Phone: +39 3772539581<\/p>\n<hr data-start=\"3811\" data-end=\"3814\" \/>\n<h3 data-start=\"3816\" data-end=\"3839\">9. Additional Notes<\/h3>\n<ul data-start=\"3841\" data-end=\"4193\">\n<li data-start=\"3841\" data-end=\"3908\">\n<p data-start=\"3843\" data-end=\"3908\">This policy applies <strong data-start=\"3863\" data-end=\"3905\">only to orders shipped to UK addresses<\/strong>.<\/p>\n<\/li>\n<li data-start=\"3909\" data-end=\"4034\">\n<p data-start=\"3911\" data-end=\"4034\">For other countries, our returns policy may differ \u2014 please refer to the specific \u201cResi e Rimborsi\u201d page for your region.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds Policy \u2013 Granducato Collection (UK) Effective date: [inserisci la data, es. 1 October 2025] 1. Right to Return \/ Right of Withdrawal As a consumer in the United Kingdom, you have the right to return goods purchased [...]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8772","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resi e rimborsi - Granducato Collection<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.granducatocollection.com\/ru\/resi-e-rimborsi\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resi e rimborsi - Granducato Collection\" \/>\n<meta property=\"og:description\" content=\"Returns &amp; Refunds Policy \u2013 Granducato Collection (UK) Effective date: [inserisci la data, es. 1 October 2025] 1. 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